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Making a Complaint

Making a Complaint

Our Internal Complaint Handling procedure is available on request. If you have any reason to raise a concern please contact us on 02380 712204, in writing at Your Finance Today Limited, 83a Commercial Road, Southampton, SO15 1GH or by email: complaints@remortgage.com.

If we are unable to resolve an issue to your satisfaction you may be able to refer the matter to the Financial Ombudsman Service. More information is available on request or by visiting www.financial-ombudsman.org.uk.

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Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on a mortgage or any other debt secured on it.

Remortgage.com is a trading style of Your Finance Today Limited, registered company number 07052123, which is authorised and regulated by the Financial Conduct Authority for credit broking, advising on and arranging regulated mortgage contracts and arranging non-investment insurance contracts. FCA Number 514825. We are a mortgage and insurance broker and charge astandard fee of £750 for arranging and advising you on your mortgage which is only payable upon completion of your mortgage. Your call may be recorded for training or monitoring purposes.

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Making a Complaint

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Knowledge Base

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